Benefits

What you get

Is your IT playing up? Printer, email, server: whatever’s giving you trouble. Just pop me a quick message, and I’ll take a look via remote support and then explain in simple terms what the problem was.

Quick help

Just give me a call or send me a message. I can sort out most issues via remote support within hours, not days.

Clear explanations

You’ll find out, in plain language, what the problem was and how to avoid it in future.

Setup and migration

New equipment, new staff, the switch to Microsoft 365: I’ll set everything up so that it’s up and running from day one.

Honest advice

I only recommend what you really need. No selling maintenance contracts that nobody wants.

Typical situations

Sound familiar?

The printer’s playing up, and the customer’s due in an hour.
Emails aren’t getting through or are ending up in the spam folder.
You need to set up a new laptop without wasting half a day.
The office network is slow and nobody knows why.

How it works

It’s that simple

Report a problem
Give me a call, send an email or leave a message: just briefly describe what the problem is.
Diagnosis
I’ll check a lot of things straight away via remote maintenance, and the rest on site at your premises.
Solved and explained
You carry on working, knowing what happened and how to avoid it in future.

Tangible benefits

24 hours Support response time for maintenance customers
1 Contact person, no helpline
12 Years of experience
50+ Businesses can count on my support

FAQ

Common questions

Do you also come on site?

If it can’t be sorted out remotely, I’ll pop round to Eastern Switzerland, Liechtenstein and Vorarlberg.

Do you cover Mac and Windows?

Yes, both. As well as Microsoft 365, printers, the network and standard business software.

How much does IT support cost?

I charge transparently on a time-and-materials basis. You’ll receive an honest estimate beforehand.

Do you only help existing customers?

No, new ones too. Get in touch, and we’ll see if I can help you.